Effective Date: May 15, 2025
Last Updated: May 15, 2025
Welcome to Alpine Pashmina House Pvt. Ltd. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully.
1. Use of the Website
You agree to use our website only for lawful purposes and in a way that does not infringe on the rights or restrict the use and enjoyment of others. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Product Information
We strive to provide accurate descriptions and images of all our products. However, due to the handmade nature and natural fibers used in our items, slight variations in color, size, and texture may occur.
Pricing:
All prices are listed in USD and are subject to change without prior notice.
3. Orders & Payments
Order Acceptance:
Your order is an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including availability, pricing errors, or suspected fraud.
Payment:
Payments are securely processed. We do not store your card details.
4. Shipping & Delivery
We offer paid worldwide shipping. Estimated delivery times are provided at checkout. Delays due to customs, weather, or courier issues are beyond our control.
5. Returns & Refunds
Please refer to our alpinepashmina.com/refund_returns for details on eligibility and process. Generally, we accept returns within 14 days of delivery for unused and undamaged products.
6. Intellectual Property
All content on AlpinePashmina.com, including images, text, logos, and designs, is the property of Alpine Pashmina House and is protected by copyright laws. You may not use our content without written permission.
7. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account.
8. Limitation of Liability
To the fullest extent permitted by law, Alpine Pashmina House shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of our site or products.
9. Governing Law
These Terms are governed by the laws of Nepal. Any disputes shall be resolved in the courts of Kathmandu, Nepal.
10. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site indicates acceptance of the revised Terms.
11. Contact Information
For questions regarding these Terms, please contact us at:
Alpine Pashmina House
Email:[email protected]
Website: https://www.alpinepashmina.com